Privacy Policy
At PlanIT, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, use our inventory management platform, request a demo, sign up for a trial, contact us, or otherwise interact with our services.
By accessing or using the PlanIT website and services, you acknowledge that you have read and understood this Privacy Policy.
About PlanIT
PlanIT is an inventory and business management platform designed to help businesses manage inventory, purchasing, sales, orders, production, demand planning, forecasting, warehousing, and related operational activities through a centralized system.
Our platform may also provide intelligent and AI-powered features designed to help users analyze business information, generate insights, automate workflows, and make informed operational decisions.
Information We Collect
We may collect different types of information depending on how you interact with PlanIT.
▸ Information You Provide Directly
When you contact us, request a demo, start a trial, create an account, or use our services, we may collect information such as:
- Full name
- Business or company name
- Work email address
- Phone number
- Job title or role
- Business information
- Account and login information
- Information provided through enquiry or contact forms
- Communication and support requests
- Any other information you voluntarily provide to us
▸ Business and Operational Data
If you use the PlanIT platform, you may provide business-related information required to operate your account and use our services.
Depending on the features you use, this may include:
- Product and SKU information
- Inventory and stock information
- Warehouse and location information
- Purchase orders
- Sales orders
- Supplier information
- Customer and order information
- Product pricing and cost information
- Production and bill-of-material information
- Demand and forecasting information
- Shipment and fulfilment information
- Other business and operational data entered into the platform
▸ Information Collected Automatically
When you visit our website or use our services, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website or source
- Date and time of access
- Website interaction and usage information
- General location information derived from technical data
- Diagnostic and performance information
Cookies and Similar Technologies
PlanIT may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, analyze traffic, and support marketing or performance measurement.
Cookies may include:
- Essential cookies: Required for website functionality and security.
- Functional cookies: Used to remember preferences and improve the user experience.
- Analytics cookies: Used to understand website traffic and usage patterns.
- Marketing cookies: Where applicable, used to measure campaigns or provide relevant communications.
How We Use Your Information
PlanIT may use the information we collect to:
- Provide and operate our website and services
- Create and manage user accounts
- Provide inventory and business management functionality
- Process trial registrations and demo requests
- Respond to enquiries and customer support requests
- Communicate with you about our services
- Provide service-related notifications
- Improve our software, website, features, and user experience
- Monitor system performance and reliability
- Detect, investigate, and prevent fraud, misuse, or security incidents
- Maintain the security and integrity of our platform
- Understand product and service usage
- Develop new features and improvements
- Comply with applicable legal and regulatory requirements
- Protect our rights, users, systems, and business
AI and Intelligent Features
Certain PlanIT features may use artificial intelligence, machine learning, natural-language processing, or other automated technologies to provide insights, recommendations, reporting, search, workflow assistance, or other functionality.
Where applicable, information processed through these features may be used to provide the requested functionality, improve system performance, maintain security, and deliver relevant insights.
PlanIT implements appropriate safeguards intended to protect information processed through its AI-enabled features. However, users should avoid entering sensitive personal information that is not necessary for the intended business use of the platform.
How We Share Information
We do not sell your personal information as part of our ordinary business operations.
We may share information with trusted third parties where reasonably necessary to operate, maintain, secure, and improve our services. These may include:
- Hosting and cloud infrastructure providers
- Software and technology service providers
- Analytics providers
- Communication and email service providers
- Customer support providers
- Security and fraud-prevention providers
- Payment and billing service providers, where applicable
- Professional advisors
- Legal or regulatory authorities where required by law
Business Data and Customer Responsibility
PlanIT provides tools for managing business and operational information. Businesses using PlanIT are responsible for determining what information they enter into the platform and ensuring that their collection and use of personal information complies with applicable laws and their own privacy obligations.
Where you use PlanIT to process information relating to your customers, employees, suppliers, or other individuals, you are responsible for obtaining the appropriate permissions and providing required notices where applicable.
Data Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Security measures may include access controls, authentication mechanisms, monitoring, system protections, and other safeguards appropriate to the nature of the information and services provided.
However, no internet-based system or electronic transmission can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal and business information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services
- Maintain business and transaction records
- Meet contractual obligations
- Resolve disputes
- Enforce agreements
- Maintain security
- Comply with legal and regulatory requirements
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Request restriction of certain processing activities
- Object to certain uses of your information
- Request portability of certain information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.Marketing Communications
If you provide your contact information or otherwise opt in to receive communications from PlanIT, we may send you information about product updates, features, events, offers, educational content, or other relevant business communications.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Please note that you may continue to receive essential service-related communications where necessary to operate your account or provide our services.
Third-Party Links and Services
Our website or services may contain links to third-party websites, applications, integrations, or services.
PlanIT is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We recommend reviewing the privacy policies of third parties before providing them with personal information.
International Data Transfers
Depending on the location of our users, service providers, and infrastructure, information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, we will take appropriate measures designed to ensure that international transfers of personal information receive an appropriate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this page periodically to remain informed about how we handle information.
Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns regarding the handling of your personal information, please contact PlanIT:
Company: PlanIT
Website: https://plan-it.pro/
Email: sales@plan-it.pro
Phone: +91-9958474631
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period and in accordance with applicable law.
Consent
By using the PlanIT website or services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, stored, and processed as described above.
If you do not agree with this Privacy Policy, please discontinue use of the relevant website or services.